We initially took the car in because it would lose power and die. They ran a diagnostic and found the trouble and repaired it. 2 days later on a Saturday we had yet another problem I called and Jacob told me to bring it in first thing Monday and he would run another diagnostic at no charge. We couldn't wait so we replaced the part ourselves. 2 days later the car died in Greeley. We towed it directly to Golden Auto and the next day Jacob took a look at it and found that the part we replaced was bad and said if we took the part back to where we purchased it, exchanged it, he would put it back on at the cost of labor. I know mechanic's NEVER offer this service. We where so appreciative, since we had already put more money into this car then we planned. Golden Auto is truly a customer oriented honest business.